FAQ

Buying and enquiries

How can I buy a piece?

Use the “Send enquiry” button on the product page. Your enquiry comes directly to us and we reply with an offer including shipping costs. Buying directly via the cart is not possible.

Is VAT included in the price?

All prices are final prices. Our pieces are sold under the margin scheme pursuant to Section 25a of the German VAT Act (UStG), so VAT is not shown separately on the invoice. Shipping costs are added and stated before you buy.

How do I pay?

By bank transfer within four days of accepting the offer. If you collect in Wiesbaden, you can also pay in cash.

Why do I see pieces marked “Sold”?

Sold pieces remain visible in the shop for reference. Use the “Availability” filter to show available pieces only.

Shipping and pick-up

How much does shipping cost?

We calculate shipping costs individually based on the delivery address. You receive them with our offer, before you decide.

Do you ship abroad?

Yes. We ship worldwide as a parcel or by freight forwarder.

Can I pick up or view a piece in Wiesbaden?

Yes, pick-up and viewing are possible by appointment.

Condition and restoration

Are the pieces restored?

Every piece is checked before sale and restored where necessary, without changing its original character. Whether and how a piece has been restored is stated on the product page under “Restoration”.

Returns

Can I return a piece I bought?

As a consumer, you have a 14-day right of withdrawal from receipt of the goods. You bear the direct costs of returning the goods. All details are in our cancellation policy.

Selling to us

Do you buy furniture?

Yes. We buy mid-century furniture and design from the 1950s to the 1970s, mainly in the Rhine-Main area and, by arrangement, further afield. Send us photos and your asking price via our We Buy page.

Contact

How can I reach you?

By email at info@moebel-perdu.com or by phone on +49 178 2843583.